2023 Partner Survey – Feedback
Introduction
Following our rebrand from Kent Sport to Active Kent & Medway back in 2022, the launch of our new website plus the launch of Move Together, the new four-year strategy for sport and physical activity across Kent and Medway, in the summer of 2023, we invited local partners and organisations to complete our 2023 Partner Survey.
The aim of the survey was to help us review and improve our offer, presence, brand and resources. We asked partners to tell us what they thought about our relationship; our vision: to get more people, more active, more often; our mission: to change people’s lives through sport and physical activity; our purpose: to tackle inactivity and inequalities; our impact; and our communications.
We’d like to take this opportunity to thank all the partners who completed the survey. The following short film captures some of the feedback that we received:
For additional feedback and comments please read on.
Feedback on: Our Relationship
Your work aligns with Active Kent & Medway's Vision and Mission:
Strongly Agree/Agree
85%Neutral
10%Disagree
2%Vision: to get more people, more active, more often. Mission: to change people’s lives through sport and physical activity.
You would like to work more closely with Active Kent & Medway:
Strongly Agree/Agree
82%Neutral
17%Don't Know
1%Feedback on: Our Purpose
The Active Kent & Medway name and branding reflects the vision and purpose:
Strongly Agree/Agree
80%Neutral
16%Don't know
4%Vision: to get more people, more active, more often. Purpose: to tackle inactivity and inequalities.
Active Kent & Medway is well positioned to tackle inactivity:
Strongly Agree/Agree
80%Neutral
12%Don't Know
5%Active Kent & Medway's Everyday Active campaign is a useful resource to tackle inactivity:
Strongly Agree/Agree
75%Neutral
16%Don't Know
8%Everyday Active is our campaign to increase participation in sport and physical activity and promote the benefits of a healthy lifestyle, particularly amongst under-represented groups.
Feedback on: Our Impact
We asked partners about working together and what’s gone well in the last 12 months:
You supported our fundraising efforts, helped us attract new participants, helped us secure funding from other sources, and provided us with recognition for the work we do within our community.
An open and honest working relationships means that we can tackle challenges head-on and together.
Always being available for any advice and guidance, and generally being invested and interested in the programmes provided through the funding.
The information you provide, the opportunities for CPD, promotion support and the very good communication when working together.
I have felt encouraged and supported to take my initiative forward. You have been clear about how you can and can't support which has helped me make a decision based on a degree of certainty.
We asked partners about how we can improve on working together?
Provide networking opportunities for organisations working in the same area to support collaboration and develop greater impact.
Support spreading the news in local communities who do not have an access or desire to look at resources online.
Continue to work collaboratively where possible, and continue to explore opportunities to develop partnership working on programmes and projects.
Feedback on: Our Communications
We asked partners what they thought of our current communication channels and platforms.
Social Media Posts (Facebook, Instagram, X / Twitter, LinkedIn):
Very Satisfied
46%Neutral
24%Don't Know
27%Connect with us on Facebook, Instagram, X/Twitter, LinkedIn and keep up to date with all our news and posts.
Active Kent & Medway Website:
Very Satisfied
67%Neutral
20%Don't Know
11%Visit our website: www.activekent.org if you haven’t already done so.
e-Newsletters (published every 2 months):
Very Satisfied
57%Neutral
28%Don't Know
12%Subscribe to our e-Newsletters. Whether you’re involved in health, education, coaching, the voluntary or public sector, our newsletters feature links to the latest information, programmes and support to help improve the lives of children, young people and adults through sport and physical activity.
Contact Us
If you have any questions or would like to discuss any aspect of our 2023 Partner Survey – Feedback, please email activekent@kent.gov.uk and one of the team will get back to you.
Our next Partner Survey will take place in 2025. However, we welcome feedback from our partners at any time to help us improve our offer, presence, brand and resources. Please do get in touch to share your experiences, comments and suggestions. Thank You.