General advice

Active Kent & Medway Designated Lead Officer:

profile photo of Bianca Logronio

Bianca Logronio

Safeguarding and Inclusion Officer

  • Tel: 03000 412140
  • Email:
  • Part time - usual working days are Monday, Tuesday and Thursday.
    "Besides supporting my children's various activities, I love a high energy exercise class like Zumba or Combat. The music makes it feel like a party!"

Active Kent & Medway Designated Deputy Officer:

profile photo of Natalie Harris

Natalie Harris

Events and Programmes Manager

  • Tel: 03000 412044
  • Email:
  • Part time - Monday to Friday
    "Running, netball and golf are my go-to activities, preferably when the sun is shining! parkrun has been a game changer, keeping me motivated every week."

Reporting concerns


If the child is in immediate danger, call the emergency services using 999.

If you are worried about the safety of a child or young person in Kent please contact the Central Duty Team on 03000 41 11 11.

If you are worried about the safety of a child or young person in Medway please contact Medway Customer First01634 334466.

If you need to make contact out of working hours (in Kent or Medway) please call the 24 hour emergency number on 03000 41 91 91.

If you are concerned about someone who is working with children in Kent, contact the Local Authority Designated Officers (LADO) on 03000 410888.

If you are concerned about someone who is working with children in Medway, contact the Local Authority Designated Officers (LADO) on 01634 331065.


If you are concerned about the abuse of an adult, please contact Kent County Council Social Services.

Talk to someone


Childline is free, confidential and available any time, day or night. You can talk to them:

Follow this link to the Childline website

The Mix

The Mix is a UK based charity that provides free, confidential support for young people under 25 via online, social and mobile.

  • Call them on 0808 808 4994. They’re open from 11am to 11pm every day.
  • Email the helpline and their trained supporters will respond within 24 hours.
  • One to one chat allows you to live message their trained helpline supporters

Own It

A website for 9 to 12 year olds to help you navigate the digital world as well as helping you to develop the confidence and resilience to tackle the everyday challenges you face online.  Includes quick links to urgent support should you need it.

Follow this link to the Own It website


Child Protection Helpline – Call 0808 800 5000 or text 88858. The texting service is free and they’ll try to text you back within 3 hours. When texting make sure you provide as much information as you can about the child and the concerns you have (texts are free in the UK, so send more than one if you need to).

Follow this link to NSPCC Child Protection Helpline

Sport specific information

National Governing Bodies of Sport
Visit the CPSU website to search for a sports governing body

The Lucy Faithfull Foundation – The Stop it Now! Freephone Helpline – 0808 1000 900 is available from 9:00 – 21:00 Mondays to Thursdays and from 9:00am – 17:00 Fridays.

Swim Line – 0808 100 4001 / 0800 731 7466

Football Association – 0808 800 5000

Gymnastics – 0800 056 0566


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