Club Culture Reflection Toolkit

The FREE culture reflection toolkit is for clubs to reflect and strengthen their environment. It is a strengths‑based tool designed to help clubs have open, constructive conversations about their culture. It focuses on three core pillars:

• Supportive – welfare and safety come first
• Welcoming – everyone feels they belong
• Inclusive – all voices are represented

The three pillars provide a clear framework, with five simple indicators, showing what good practice looks like in action. The toolkit has three reflection levels and clubs can choose which pillar and level suits their needs or capacity.

The reflection toolkit is not an audit or inspection. It is developmental for guiding conversations and building on existing strengths.

Why should you use the toolkit?

Every club is in a different place. Using the culture reflection toolkit will help you:

• Gain a clearer picture of your club’s culture.
• Celebrate what’s already working well.
• Hear a range of perspectives from across the club.
• Spot simple, realistic improvements.
• Strengthen belonging, safety and enjoyment for everyone involved.

What does the toolkit involve?

• An initial chat with Rachel Daly, our Sport Welfare Officer.
• A facilitated session with your committee or a small group of club representatives.
• Guided reflection using the tool’s indicators and discussion prompts.
• Follow‑up support, as needed, to help agree next steps.
• Optional deeper reflection for clubs wanting to explore more areas.

Is this the right tool for your club?

Yes, if you want to strengthen your club culture, improve communication and shared understanding, support volunteers and participants to thrive and make your club a place people feel proud to be part of. The toolkit works for clubs of all sizes, sports and structures.

Ready to use the toolkit?

Please email sportwelfare@kent.gov.uk and Rachel will be in touch to arrange an initial chat or you can complete the expression of interest form below: