Creating inclusive environments helps more people feel confident to take part in sport and physical activity. Being active supports our physical health, mental wellbeing and sense of belonging. But for many LGBTQ+ individuals, sport and physical activity environments can still feel unwelcoming or difficult to access.
At Active Kent & Medway, we are committed to breaking down these barriers and creating opportunities where everyone feels safe, confident and included. This guide outlines common barriers and simple, practical actions you can take to make your sessions more inclusive.
- Understanding the barriers
LGBTQ+ participants may experience:
- Fear of discrimination or harassment
- Lack of inclusive environments or visible allyship
- Concerns around facilities, especially changing spaces
- Limited representation in sport and physical activity settings
- Uncertainty around policies or rules
- Breaking down barriers
Create a safe and welcoming culture
- Set clear expectations that discrimination is not tolerated
- Promote respect and inclusion at every session
- Encourage staff, volunteers and participants to be active allies
Use inclusive language and communication
- Avoid assumptions about gender or relationships
- Use gender-neutral language (e.g. “everyone”)
- Make your inclusive approach clear in your marketing
Review your policies and processes
- Ensure policies include sexual orientation and gender identity
- Make forms inclusive and optional where possible
- Clearly communicate your commitment to inclusion
Consider facilities and spaces
- Offer gender-neutral or private options where possible
- Provide flexibility and choice
- Focus on privacy, dignity and comfort
Invest in staff and volunteer training
- Provide LGBTQ+ inclusion training
- Support staff to use inclusive language confidently
- Ensure staff know how to respond to inappropriate behaviour
Be visible and representative
- Use inclusive imagery and messaging
- Celebrate diversity and Pride campaigns
- Work with local LGBTQ+ organisations
Listen and involve participants
- Gather feedback regularly
- Create safe opportunities for participants to share experiences
- Involve LGBTQ+ communities in shaping your offer
- Creating more inclusive opportunities
Consider offering:
- Beginner-friendly sessions focused on enjoyment
- Social and community-based activities
- Taster sessions to build confidence
- LGBTQ+-specific or targeted sessions where appropriate
- Guidance and support
There are a range of national organisations that offer guidance and resources to help you make your sessions more inclusive:
Sport England: LGBTQ+ research and support
Provides insight and guidance to help organisations better engage LGBTQ+ communities and reduce inequalities.LGBT Foundation: Trans and Non-Binary Inclusion in Sport Guide
A comprehensive guide to inclusive policies, facilities, and delivery for sport and leisure organisations.Pride Sports: LGBTQ+ inclusion resources and support
Practical resources, research and guidance to improve access and inclusion in sport and physical activity.Stonewall Rainbow Laces Campaign
Tools and ideas to help clubs show visible allyship and create welcoming environments in sport and fitness spaces.Active Together: Inclusive Sport Toolkit
A practical guide with simple actions to help clubs create more inclusive environments.
